Comfortable clothing
Wear something that lets you move easily and lets your therapist see the area being treated. Athletic wear is perfect — shorts for a knee, a tank top for a shoulder.
New patient guide
Your first visit, step by step
Starting something new can feel uncertain. Here's everything you need to know so you can walk in feeling prepared and at ease.
Steps for your first visit
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Call to schedule
Call us at 210-742-1480. You don't need a doctor's prescription to get started. We'll find a time that works for you and answer any questions about insurance or copays.
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Complete your paperwork
Our office will send you a link to fill out your forms from home. It saves time on the day of your visit — but if you'd rather fill them out in person, that's fine too.
When to arrive: 5 minutes early if you completed your paperwork online, or 15 minutes early if you'll fill it out at the clinic. -
Your evaluation (about 1 hour)
You'll meet one-on-one with your physical therapist. They'll talk with you about your symptoms and goals, then do some gentle physical tests based on your concerns. Many patients also receive hands-on treatment and start a simple home exercise program that very first day.
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Your personalized plan
Your therapist will explain what they found in plain language and recommend a plan. Most patients come 1 to 3 times a week for 4 to 8 weeks, with follow-up visits lasting 45 minutes to an hour.
Be prepared
What to wear and bring
ID & insurance card
Bring a photo ID and your insurance card so we can keep your records accurate and help you understand your coverage.
Helpful information
A list of your current medications, and any doctor's notes, imaging reports, or surgery details related to your condition.
Your questions answered
Frequently asked questions
Do I need a doctor's prescription?
No. In Texas, we can evaluate and treat you for a limited time without a prescription. If you need treatment beyond that period, or if your evaluation shows a prescription is needed, we'll help you get one.
What do physical therapists do?
Physical therapists are experts in how the body moves. They are licensed professionals who diagnose and treat people of all ages whose conditions limit their ability to move and function in daily life.
Physical therapists use hands-on manual therapy, prescribed exercise, and patient education to treat your current injury and help prevent future ones. Benefits can include:
- Returning to your normal lifestyle and activities
- Reducing or eliminating pain medication
- Possibly avoiding surgery
- Taking an active part in your treatment plan
What kind of education do physical therapists have?
All physical therapists are licensed graduates of accredited physical therapy programs. Most hold a master's degree, and many hold a Doctor of Physical Therapy (DPT). Some, like our co-owner Kara Powell, are board-certified specialists or hold advanced certifications in areas such as manual therapy.
How is Alamo PT different from other clinics?
We offer excellent care in a professional but laid-back atmosphere. Your care is directed and delivered by a licensed physical therapist, with a focus on individual attention. Our therapists have decades of combined experience and continue attending education programs so your treatment stays current and evidence-based.
How long is the first visit?
Plan for about one hour. Please arrive 5 minutes early if you completed your paperwork online, or 15 minutes early if you need to fill it out at the clinic.
How long are follow-up visits?
Most follow-up appointments last 45 minutes to an hour.
How many visits will I need?
Everyone is different. Most patients come 1 to 3 times a week for 4 to 8 weeks. Your therapist will discuss a plan with you after your evaluation and update it as you improve.
Can I pay my copay or coinsurance by phone or online?
You can pay by phone — just call 210-742-1480. Online payment isn't available at this time.
Do you take my insurance?
Coverage varies from plan to plan, so the easiest way to find out is to give us a call at 210-742-1480. Have your insurance card handy and we'll help you understand your benefits.
Still have a question?
We're glad to help. Call during office hours, or leave your number and we'll call you back.